Privacy Policy

Last updated: [30 August, 2025]

Welcome to Zahra Perfumes. We respect your privacy and are committed to protecting your data. This policy explains what information we collect, how we use it, and your choices.

1. Information We May Collect

• Identity & Contact: Name, phone number, email, billing & shipping addresses.
• Order Details: Items purchased, order value, payment status, transaction IDs.
• Technical Data: IP address, device info, browser details, cookies, location.
• Communications: Emails, chats, support tickets, feedback.
• Marketing Preferences: Your opt-in status for email/SMS/WhatsApp updates.

2. How We Use Your Information

• Process orders, send invoices and updates.
• Prevent fraud and secure payments.
• Handle returns, refunds, and support requests.
• Improve our website, services, and product offerings.
• Send service notifications and marketing (with opt-in consent; you can unsubscribe anytime).
• Comply with legal requirements.

3. Cookies & Tracking

We use cookies for site functionality, personalization, and analytics. You can adjust your browser settings to block or delete them; note this may reduce site function.

4. Sharing Your Data

• We share data only with trusted partners: couriers, payment gateways, email/SMS services, analytics providers.
• We may disclose data if legally required, or to protect our rights or safety.
• Should Zahra Perfumes be sold or merged, customer data may transfer—but with the same confidentiality standards.

5. Data Security

We employ reasonable safeguards to protect your data, but no method is foolproof.

6. Your Rights

• Access, correct, or update your information.
• Request deletion, where legally permitted.
• Opt-out of marketing at any time.
• For queries: contact us at [email protected] or (+91) 89218 24742.

7. Data Retention

We retain data as long as needed for business operations, legal compliance, or internal dispute resolution.

8. Payments

Online payments are handled securely via third-party gateways. Zahra Perfumes does not store full payment credentials.

9. Children’s Privacy

We do not knowingly collect data from children under 13. Contact us if you believe this has occurred.

10. International Transfers

Data may be processed by international partners. We ensure legal safeguards for cross-border data transfers.

11. Contact Us